Refund and Returns Policy

At Cross-Stitch For You, we strive to ensure that you are completely satisfied with your purchase of cross-stitch patterns. However, we understand that there may be instances where you may need to request a refund or return. Please review our policy below:


  1. 30-Day Money Back Guarantee: We offer a 30-day money back guarantee on all digital cross-stitch pattern purchases. If you are not satisfied with your purchase for any reason within 30 days of the date of purchase, you may request a full refund. Please note that this refund policy is applicable only to purchases made directly through our website.
  2. Eligibility: To be eligible for a refund, your request must be made within 30 days of the purchase date. Additionally, the digital cross-stitch pattern must not have been downloaded or accessed.
  3. How to Request a Refund: To request a refund, please contact our customer support team at or through the contact form in the website. Please include your order number and the reason for your refund request. Once your request is received and verified, we will initiate the refund process.
  4. Refund Processing: Refunds will be processed within 48 hours from the date the refund request is approved. The refunded amount will be credited back to the original method of payment.


As digital cross-stitch patterns are non-tangible and cannot be physically returned, we do not accept returns once the pattern has been downloaded or accessed. However, if you encounter any issues with your purchased pattern, please contact our customer support team for assistance.

Contact Us:

If you have any questions or concerns regarding our refunds and return policy, please feel free to contact us at Our customer support team is available to assist you and ensure your satisfaction with our products and services.

Policy Updates:

We reserve the right to update or modify this refunds and return policy at any time without prior notice. Please check this page periodically for any changes.

Thank you for choosing Cross-Stitch For You. We appreciate your business and strive to provide you with the best possible experience.


We’d love to keep you updated with our latest news and offers 😎

We don’t spam! Read our privacy policy for more info.